As a person receiving public mental health services you have the right to:

• Be treated with dignity and respect.
• Help develop a plan of care and services which meet your needs.
• Refuse any proposed treatment.
• Receive care which does not discriminate against you, and is sensitive to your sex, race, national origin, language, age, disability, or sexual preference.
• Review your care record.
• Receive an explanation of all medications prescribed, including effects and possible side effects.
• Confidentiality.
• Review an agency's grievance policy.
• Lodge a complaint or grievance with the Ombudsperson, the Chelan-Douglas Regional Support Network, or Provider if you believe your rights have been violated.
• Be free of retaliation or the threat of retaliation.

Crisis Line - 509-662-7105 or 1-800-852-2923