Chelan-Douglas Regional Support Network/
Prepaid Health Plan

Be treated with dignity and respect.

Help develop a plan of care and services which meet your needs.

Refuse any proposed treatment.

Receive care which does not discriminate against you, and is sensitive to your sex, race, national origin, language, age, disability, or sexual preference.

Review your care record.

Receive an explanation of all medications prescribed, including effects and possible side effects.

Confidentiality.

Review an agency's grievance policy.

Lodge a complaint or grievance with the Ombudsperson, the Chelan-Douglas Regional Support Network, or Provider if you believe your rights have been violated.

Be free of retaliation or the threat of retaliation.