Appointments are made in a timely manner depending upon the urgency of your needs.  At your first meeting, a skilled professional will help you use your strengths to make a plan that addresses your particular situation and needs.  Every effort is made to maintain family-centered approaches that use natural and community supports within a person’s life.

In consultation with you, a Level of Care determination is then made which identifies the kind of support that best suits your situation.

Each participating agency values working closely with one another to use the many resources and services available.

Asking for Services is easy.  With a single phone call a brief interview will take place and you will be contacted by the appropriate agency.  Chelan-Douglas RSN/PHP Licensed Providers value, respect and celebrate diversity, and services are offered in English and Spanish.

Qualifying for Medicaid Benefits also begins with a telephone call.  You may qualify for public mental health services by accessing medical coupons (Medicaid) if you are a child, older adult, and an ethnic minority, disabled, homeless, or economically disadvantaged.

Medicaid benefits require that you be a United States Citizen living in a family with an income that is under 200 percent (250 percent for children) of the Federal Poverty Guidelines.

To determine if you qualify for medical coupons, contact the Community Service Office of the Department of Social and Health Services at 509-662-0511 or use the toll free number 1-800-272-8881.  If you do not qualify for medical coupons, you may access mental health services through your private insurance and/or personal payment based on a sliding fee scale determined by each agency within this brochure.

Provider Network Services

Non-Covered Services

Crisis Line - 509-662-7105 or 1-800-852-2923